Last updated on March 14, 2022.

This Privacy Policy applies when you use the services of Lebrienergía365, our web pages and when you contact us using the means we make available to you (telephone, chat, email and social networks), and through it, in accordance with our commitment to transparency, we inform you about the data we collect and what we use them for.

Lebrienergía365 treats the data in a lawful, loyal and transparent way. It only processes data that are adequate, relevant and limited to what is necessary in relation to the determined, explicit and legitimate purposes for which they are obtained, and does not process them for purposes that are incompatible with those purposes.

This Policy is permanently accessible through the link enabled on the website, called "Privacy", and may be updated at any time, either as a result of a regulatory change or by changing the configuration of services or the type of business developed. Modifications that involve changes in the provision of the contracted service, or require the consent of the interested parties, will be communicated with a notice of fifteen calendar days so that the interested parties can express their opposition to the processing of their data according to the described change, or so that customers can take the measures they deem appropriate in relation to the communicated modification. If after the period provided the user accesses its services again or does not communicate their opposition, the new conditions will be understood as accepted.

Who is the Data Controller?
LEBRIENERGIA 365 S.L. CIF:B09778226
Postal address: Calle Caleta 55 - 41740 - Lebrija (Sevilla)
Telephone: 643 72 85 80
E-mail: info@lebrienergia365.es

For what purpose do we process the data?
To access and/or browse the Lebrienergía365.es website it is not necessary to provide any data. The mandatory nature of the answer to the questions that are posed, or the data requested through the website, is indicated by the addition of an asterisk (*) after the question or form field. If the required data is not provided, it will not be possible to provide the requested service or functionality.

Lebrienergía365 does not process data of minors in any case, since only persons of legal age with full capacity to act in the legal traffic are allowed to register as users and contract services through the website www.Lebrienergía365.es.

In Lebrienergía365 we treat the registered information in accordance with the following purposes:

Clients: the data provided when registering as a user, those collected by any of the means or contact channels identified on the website (including chats or phone calls), and those collected through the services of Lebrienergía365, are used for the purpose of managing the account and services contracted by users, both technical and accounting, fiscal and administrative level, and / or to notify them of incidents or any information of interest about their services. To this end and in compliance with tax and data protection regulations, the billing information provided by users is checked, consulting the data quality service of the tax administration, and those data that prove to be inaccurate are rectified. The legitimate basis of the treatment is the provision of the service or execution of the contract.

Promotions:
Lebrienergía365 uses the contact data provided by the users to send them, by electronic means or not, information about the improvements that it is implementing in the services that they have contracted, and to keep them informed about the news that it considers that may be of their interest (offers and promotions), that is to say, confines of direct marketing. Lebrienergía365 is absolutely contrary to the practice of spamming: the user is the one who decides -and authorizes- if he/she wants to receive or not this type of communications, either when registering as a user in www.Lebrienergía365.es and, therefore, accepting the present Policy, or when requesting information of this type by any of the means of contact foreseen in the web. The legitimate basis for the treatment is consent.

Traffic and location data:
Lebrienergía365 keeps the data generated in the framework of the provision of electronic communications services, available to the competent authorities, in accordance with Law 25/2007, of October 18. These data are not used for commercial promotion purposes. The legitimate basis for the processing is the fulfillment of a legal obligation.

Candidates:
the data provided by those interested in working in Lebrienergía365 are used in the selection processes of employees that we develop. The legitimate basis for the treatment is consent.

Abuse:
The data provided when reporting a complaint are used for the purpose of analyzing the case, providing the corresponding response and accrediting compliance with the obligations associated with its management, as well as for the defense in potential claims. The legitimate basis for the processing is consent.

Contact:
The data received by any of the means and/or channels of contact indicated on the website, are used to contact and/or manage the request or incident communicated. Calls may be recorded in order to improve the quality of services and for security reasons to prove the instructions received or information provided. The legitimate basis for the treatment is the provision of the service or execution of the contract, and the legitimate interest of Lebrienergía365.

Automated publication in social networks:
Users who use the automated publication service in social networks must provide their access keys (user name/email address and password) to these networks. These passwords are used for the sole purpose of publishing the content provided by users on their behalf. Such content must respect both current legislation and the terms of use of the social networks themselves. The legitimate basis for the treatment is the provision of a service.

Promotional activities on social networks:
The data of participants in promotional activities through social networks are processed for the sole purpose of developing the promotional activity, sweepstakes or contest, as well as the delivery of the corresponding prize, if any. The legitimate basis for the treatment is consent.

Security:
Audit records of Lebrienergía365's information systems and networks are kept to maintain the security of the networks, technical infrastructure and services, and to detect or prevent abusive or fraudulent use of the services. The legitimate basis for the processing is the legitimate interest of Lebrienergía365.

Lebrienergía365 uses anonymous cookies and do not provide references that allow to deduce personal data of visitors. The only non-anonymous cookies, i.e., that allow the identification of the user, are those that the user voluntarily activates when accessing the "Client Area" of the website. These cookies store the user's name in their terminal equipment, as well as a hash of the user's name and password, for fifteen days, with the sole purpose of facilitating access to restricted areas without the need to manually enter the passwords each time. For our policy on the installation and management of data storage and retrieval devices in terminal equipment, please see our Cookies Policy.

Lebrienergía365 will only process the personal data provided by users in accordance with the purposes described in this Policy and in the General Contracting Conditions of the services contracted by users.
Users are informed of the processing of their data in the terms indicated above by accepting this Privacy Policy when registering as a user of Lebrienergía365, or when contracting the specific service that requires such processing in accordance with the General Contracting Conditions of the corresponding service.

Users must refrain from providing personal data of other interested parties, unless they have the pertinent authorization, according to which said interested parties will have been previously and duly informed about the content of this Privacy Policy and, specifically, that they consent to their data being provided to Lebrienergía365 to be processed in accordance with the corresponding purposes.

How long do we keep the data?
In compliance with the principle of limitation of the retention period, the data collected will be processed only and exclusively for the time necessary and for the purposes for which they have been collected at any given time.
Lebrienergía365 has established different retention periods depending on the type of data and the applicable purpose of its processing. The applicable terms, unless a different term is specified in the General Contracting Conditions of the corresponding service, will be:

Customers:
The data will be kept for as long as the contractual relationship is maintained, plus an additional maximum period of 10 years after the end of the contract, in application of civil, commercial and tax legislation.
Promotions: the data will be processed for the duration of the contractual relationship until the interested party requests opposition or revokes consent.

Traffic and location data: the data will be kept for a period of 12 months.

Candidates:
Data will be retained for a period of 12 months from the last expression of interest or consent, unless the interested party requests its deletion.

Abuse:
Data will be kept for 24 months, unless it must be kept blocked for the formulation, exercise or defense of claims.

Contact:
The data will be kept for 24 months, unless it must be kept blocked for the formulation, exercise or defense of claims.

Automated publication in social networks:
The data will be processed as long as the functionality is not deactivated by the user.

Promotional activities on social networks:
The data will be kept for 12 months, unless it must be kept blocked for the formulation, exercise or defense of claims.

Security:
The data will be kept for 5 years, unless it must be kept blocked for the formulation, exercise or defense of claims.

To which recipients will the data be communicated?
Lebrienergía365 does not communicate personal data to third parties, unless a regulation with the rank of law provides otherwise or if it is necessary for the provision of the contracted service.

Lebrienergía365 may communicate personal data to the competent authorities: tax and customs, judicial, State security forces and bodies, and any other addressee that according to the applicable regulations in force.

In relation to the communications necessary for the provision of the contracted service, those data essential to manage the request of users and provide the contracted services will be communicated, indicating in the corresponding General Conditions of Contract the terms in which such data are communicated and the identity or category of recipients. In any case, depending on the payment method selected, it will be necessary to communicate the relevant data to the financial and banking entities in order to proceed with the collection of the services.

In the event that a user leaves a comment or interacts socially with the website www.Lebrienergía365.es or social networks in which it is present, you should be aware that your data will be published in the environment in which it acts, ie, will be expressly authorizing the communication of their data -associated with the action performed- to other users accessing the website or social network.

The data we process is only stored on our premises, or on the premises of our service providers.

What are your rights regarding your data?
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, to access your personal data, and to request rectification of inaccurate or incomplete data.

You also have the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Lebrienergía365 will proceed to delete them without delay unless it is necessary to keep them in compliance with a legal obligation, or for the formulation, exercise or defense of claims.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will block them and they may only be processed for the formulation, exercise or defense of claims.

You have the right, in certain circumstances, to receive the personal data you have provided to us in a structured, commonly used, machine-readable format.

In certain circumstances and for reasons based on your particular situation, you may object to the processing of your data and Lebrienergía365 will stop processing them, except for compelling legitimate reasons, or for the formulation, exercise or defense of claims.

You can oppose to the reception of commercial communications about our products and services at any time by communicating it by email writing to the address info@lebrienergía365.es.
All these rights can be exercised, at any time by requesting it by mail addressed to Lebrienergía365, at the following address: Calle San José 17, 41740 Lebrija (Sevilla); or by sending an email to info@lebrienergía365.es. In any case, the request must be accompanied by a copy of the official document proving the identity of the owner of the data.

In the event that we have requested your consent to process the data, you can withdraw it at any time: communicating it to Lebrienergía365 in the terms described in the previous paragraph. This revocation shall in no case be retroactive.

If you consider that you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the Spanish Data Protection Agency, the competent supervisory authority for data protection, whose contact details are: calle Jorge Juan, 6 - 28001 Madrid.

The users of the web site and the services of Lebrienergía365 are responsible for the veracity, actuality and accuracy of the data they provide to Lebrienergía365, being considered truthful, actual and accurate the data provided by themselves. The users can modify their data, and their preferences about the treatment of the data provided, through the configuration of the options that are available in the "Client Area" (also called "Control Panel"). Lebrienergía365 will take the necessary measures to delete and rectify without delay those data that prove to be inaccurate with respect to the purposes for which they are processed as soon as it becomes aware of their inaccuracy.